The human resources function in Opera Wines is given a high profile.

The company recognises that its employees are its most valuable asset and wants to ensure that the best interests of its employees are considered at every level throughout the company.

This means that while overall responsibility for human resources lies with the Human Resources department, who set out policies and guidelines, every manager and supervisor in every other function of the company is expected to consider the welfare, motivation and discipline of the employees for whom they are responsible.